At 789p, we believe entertainment should remain fun, controlled, and safe. We provide a range of control tools, guides, and support to ensure every member can enjoy a healthy and responsible gaming experience — at all times, without pressure.
Online gaming should be a way to have fun and unwind — not a source of stress or financial problems. At 789p, we understand there is a line that needs to be maintained, and we are here to help you keep that line comfortably in place.
Since our very first day of operation, responsible gaming philosophy has been part of 789p's DNA. This is not merely about regulatory compliance — it is our moral responsibility to every member who entrusts their time and money to our platform.
We provide a range of tools and resources that allow you to set spending limits, manage your playtime, assess your own gambling habits, and seek help whenever you need it. Your well-being matters far more than any business gain.
Gambling should be for entertainment purposes only — not as a source of income or a way to resolve financial problems. Never gamble with money you cannot afford to lose.
Decide how much you are comfortable spending today — and stick to that limit regardless of how the game goes.
Think of gaming costs like a movie ticket — you pay for the entertainment, not a guaranteed return.
Do not play continuously without breaks. Taking breaks helps you think more clearly and make smarter decisions.
No one should have to face a gambling problem alone. Our team and external resources are ready to help at any time.
789p provides a comprehensive set of control tools, designed to give you full control over your gaming experience.
Set daily, weekly, or monthly deposit limits directly from your account. Once the limit is reached, our system automatically blocks any additional deposits until the limit period resets. This is the most effective way to keep your spending in check from the very start.
Use the session time limit feature to set a maximum daily playtime. The system will send a warning before time runs out and automatically log you out when the limit is reached — helping you stay aware of how long you spend on the platform.
Need a short break? The cool-off feature lets you suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During this period, you cannot log in or make any deposits — time to step back and refresh your mind.
For more serious cases, the self-exclusion option allows you to close your account permanently or for a minimum period of 6 months up to 5 years. During this period, you will not receive any promotional communications and the account cannot be reactivated.
View your complete gaming history clearly — records of deposits, withdrawals, total wagering, and playtime over a selectable period. This transparency helps you make an accurate assessment of your own gaming patterns.
789p sends automatic notifications when you are approaching your set limits, or when your gaming session exceeds an unusual length of time. These alerts are designed to keep you aware and playing with a clear head.
Problem gambling often starts gradually — it can be hard to notice from the inside. Here are some warning signs to take seriously. If you identify with one or more of these signs, it is time to pause and seek help.
Recognising the problem is the single most courageous first step. There is no shame in seeking help — many people have faced the same situation and made a full recovery.
Answer the following questions honestly to gain insight into your relationship with gambling. This is not a clinical diagnosis — but it can help you assess yourself.
If you answered "Yes" to 2 or more questions, we encourage you to use the available control tools or contact our support team for a confidential discussion free of any judgment.
All responsible gaming control tools are easily accessible directly from your account — no complicated process required.
Log in to your account, go to the "Settings" section, then select "Responsible Gaming". Here you can activate all available limits and control tools in under 2 minutes.
The 789p App is available for Android and iOS with a user-friendly interface. Access control tools directly from the app's main menu at any time, right at your fingertips.
Contact our support team via 24/7 Live Chat and ask them to activate control tools on your behalf. Our agents are trained to handle these requests promptly and without any unnecessary questions.
Send a written request to [email protected] stating the type of control you want and the duration. Our team will verify and activate it within 24 working hours.
We have a dedicated support team trained in player well-being issues. They can be reached via Live Chat or email — ready to listen and help without any judgement, 24 hours a day.
If you or someone you know needs professional help, the following organisations provide confidential and free support in Malaysia.
The Ministry of Health Malaysia provides a 24-hour mental health helpline for those requiring immediate psychological support.
The Malaysian Board of Counsellors (LKM) lists certified counsellors who specialise in gambling addiction. Sessions can be conducted confidentially and privately.
Gamblers Anonymous Malaysia holds regular meetings across the country — a safe space to share experiences and receive support from those who understand.
Hospital Bahagia Ulu Kinta and several other public hospitals offer free or subsidised addiction treatment programmes for Malaysian citizens.
We are committed to always putting your well-being above everything else. Every feature, tool, and policy we implement is proof of our commitment that responsible gaming is not just a slogan — it is how we operate every day. You deserve a gaming experience that is fun, safe, and free from pressure.
The most frequently asked questions by 789p members regarding our control tools and responsible gaming policies.
Register today and enjoy a fun gaming experience in a safe, transparent, and responsible environment. Thousands of members in Malaysia have trusted 789p as their online entertainment platform of choice — confident that their well-being is always the top priority.