At 789p, your privacy is more than a legal obligation — it is our genuine commitment. Every piece of information you share with us is protected by the latest encryption technology and managed with full integrity, in line with international data protection standards.
We employ multiple integrated layers of protection to ensure your personal information remains safe and secure at all times.
All data transmitted between your device and 789p servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Only authorised staff with a legitimate business need may access member information. All access is automatically logged and audited to detect any unusual activity.
789p has never and will never sell, rent, or exchange members' personal information to any third party for marketing or commercial purposes.
An additional security layer via 2FA ensures only you can access your account, even if your password is compromised.
Our automated security systems operate around the clock to detect intrusion attempts, suspicious access, and cyber threats before they can affect your account.
Our privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you complete control over your personal information.
789p values the privacy of every member who uses our platform. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information when you register and use 789p's services, whether through our website or mobile app.
This document covers all aspects of data management — from the types of information we collect and how it is used, to how we protect it and your rights as the data owner. We believe transparency is the foundation of trust, and your trust is our most valuable asset.
This policy applies to all users of the 789p platform in Malaysia, including website visitors, registered members, and former members whose accounts have been closed. If you are using our services on behalf of another person, you are responsible for ensuring that individual understands and agrees to this privacy policy.
We never sell your personal data. We do not share your information for third-party marketing purposes. Your data belongs to you — we simply keep it safe.
789p collects the information needed to provide safe, fair services that meet regulatory requirements. We only collect data that is genuinely necessary and do not collect information unrelated to the purpose of our services.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | KYC verification & compliance |
| Contact Information | Email, phone number, address | Communication & support |
| Financial Information | Bank account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security & fraud detection |
| Usage Data | Game history, login timestamps | Service improvements |
| Communication Data | Support chat logs, email | Complaint resolution & records |
We also collect data automatically when you use our platform, including session information, navigation patterns, and technical performance data. All such data collection is aimed at improving the user experience and ensuring platform security.
All information we collect is used for clear, lawful purposes directly related to the provision of 789p services. We do not use your data for any purpose not stated in this policy without obtaining your consent first.
Every use of your data has a valid legal basis — whether it is contract fulfilment, legal compliance, the legitimate interests of 789p, or your explicit consent. We do not process your data without a solid legal foundation.
789p follows a "minimum sharing" policy — we only share your data when strictly necessary and only with parties that have a legitimate need. Your information is never sold, rented, or exchanged for commercial gain.
Limited circumstances under which your information may be shared include:
All third parties that receive 789p member data are bound by legally enforceable data protection agreements. They are prohibited from using that data for any purpose other than those authorised by 789p.
Protecting your personal information from unauthorised access, loss, misuse or disclosure is an absolute priority for 789p. We continuously invest in world-class security infrastructure to ensure the highest level of protection.
While we take all reasonable steps to protect your data, no security system in the world can guarantee 100% protection against all threats. You also play an important role in keeping your account secure — use a strong password, enable 2FA, and never share your login details with anyone.
789p uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website, helping us recognise you during subsequent visits.
Types of cookies we use:
You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect your experience on the 789p platform. Third-party cookies are not used for targeted advertising.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and 789p's policy, you have the following rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal information we hold about you. Requests will be processed within 14 business days.
If your information is inaccurate or outdated, you have the right to request an immediate correction through your account or via customer support.
You may request deletion of your data in certain circumstances, subject to record-keeping obligations prescribed by law.
You may object to the processing of your data for specific purposes, including unwanted marketing communications.
You have the right to receive your data in a machine-readable format for transfer to another service provider if required.
In certain circumstances, you may request that the processing of your data be temporarily restricted pending the resolution of a dispute.
To exercise any of the above rights, please contact our support team at [email protected]. We will respond within 5 business days and fulfil valid requests within 30 business days.
789p retains your personal information only for as long as necessary for the purposes stated in this policy, or to fulfil applicable legal and regulatory obligations. We apply a "retain only what is necessary" principle to all data storage decisions.
Upon expiry of the designated retention period, data will be securely deleted using methods that ensure it cannot be recovered by any party.
789p reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We are committed to notifying you of any significant changes in a clear and timely manner.
When changes are made to this policy:
Your continued use of the 789p platform after the effective date of any changes constitutes your acceptance of the updated privacy policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding how we handle your personal information, our Data Protection Officer (DPO) team is here to help. We take every privacy inquiry seriously and are committed to providing accurate and helpful responses.
You can reach us via:
Our team communicates in Bahasa Malaysia, English and Mandarin. You may reach out in whichever language you are most comfortable with — we will respond in the same language.
Answers to the most frequently asked questions by 789p members regarding our privacy policy and data protection practices.
More than just words — our commitment to privacy is demonstrated through concrete action and ongoing investment in security.
The 789p platform has undergone independent security audits and holds certifications that validate our data protection standards.
Our servers are hosted in licensed data centres with multiple layers of physical and digital protection meeting international standards.
789p has an officially appointed Data Protection Officer (DPO) to oversee all aspects of privacy compliance.
Every aspect of our operations is reviewed on a regular basis to ensure full compliance with the PDPA 2010 and its latest amendments.
Enjoy the best online entertainment experience with full confidence that your privacy and data security are always protected. Register today and experience the difference of a platform that truly cares about its members.